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ISN'T IT TIME WE FIX THE BENEFIT PROBLEM?

MEANINGFUL BENEFITS FOR YOUR MOST IMPORTANT ASSET - YOUR PEOPLE.

DIFFERENT BY DESIGN.

For most companies, healthcare benefits are viewed as a managed negative.  Years of annual price increases, ever-reducing benefits, and constantly rising deductibles have left most executives understandably frustrated.  As a leader, you may even feel like the cards are stacked against you.  Sadly, they are.

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Today, the large insurance carriers have established a status quo that makes you, the client, the lowest priority.  Systems that perversely incentivizes agents to retain your organization with the current carrier were built with one goal in mind - drive dollars to the bottom line of the insurance company and the agency selling your plan.  Agents are then faced with a choice:  maintain the status quo or lose money.

 

As a result, your premiums increase, your benefits decrease, and your ability to attract and retain the most talented candidates in your market is reduced each year.  How long can this continue?

 

And that's just the beginning.  Consider yourself or a member of your team, faced with a serious medical diagnosis.  What do you know about navigating the healthcare system?  How do you find the best doctor, with the highest track record of success?  Do you leverage independent analysis of their performance, or do you simply trust the advice and direction of your primary doctor as they recommend a specialist?  Do you ever wonder why that specialist is always affiliated with the same ownership as the family practice?

 

At Protocol Health, we believe you deserve better.  We believe your team deserves better.  And for over a decade, we've been delivering better solutions.  As an independent benefits consulting firm, we operate differently than the agencies.  Our primary focus is your business.  We offer creative solutions that make an impact on your bottom line and on the health of your team. 

 

We also realize that every organization is unique.  Your goals and ideal outcomes drive the solutions we custom build.  And our clients now have the unfair advantage in the battle for talent that comes offering best-in-class benefits.  Oh, and they're saving money as well.

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Healthcare benefits are usually the second highest line item for most organizations, yet the decisions around these benefits often receive less scrutiny than the most basic corporate purchases.  At Protocol Health, we'll share tools and tactics that have been vetted and proven to not only save money, year over year, but also rewards your employees with benefits that are appreciated and affordable.  No longer a managed negative, now a method to attract and retain high quality team members.  It's not complicated.  It's just math.

ABOUT US
What's the Solution?

Wouldn't it be nice if there was an employee benefits solution that worked for every organization?  If it were plug-and-play and executed with ease?  Sure!  But, in the real world, we know that isn't the case.

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Every organization is unique.  You have needs, goals and ideal outcomes that are wholly yours.  The best benefits package for your team must be built specifically for you.  And that's our speciality.  We get to know our clients.  Usually months in advance of any changes to their benefit plans, which happen when your current plans is due for renewal.  And, as an invitation-only firm, we select our clients based on an alignment in values and vision.  Then, we get to work formulating a plan that will help you reach your goals, attract and retain top talent, and that will have your team loving their benefits and their employer for years to come!

Testimonials

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"If you are looking for benefit consultants that have the highest integrity and that will work tirelessly for what's best for you, I highly recommend Rob Phillips and the Protocol Health team."

David Howes, President - E.M.B.

Meet the Team

At Protocol Health, we believe that people are the driving force behind the success of any organization.  And we've built a team that can help power your success as partners in your team member benefits offerings.  And more.  Our team understands healthcare, business, and talent.  We think you'll like us.  And we invite you to get to know us better.

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President, Lead Consultant

Rob Phillips

An experienced consultant with more than 30 years of experience, Rob is most proud of his availibility, which in group insurance, is the best benefit.  Rob is available every day, for every employee, and has kept the same cell number since graduating law school in the 90's.  Rob maintains the daily functions of service and measurement in every supported plan.  He is equally comfortable hammering out details with actuaries and underwriters and making the complexities of healthcare easy for plan members to understand.  Rob's unique vision led to the creation of Protocol Health.

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Talent Development Consultant

Mike Whitaker

Mike Whitaker spent a career working with independent businesses in the development and execution of talent strategies.  Mike's unique blend of skills in marketing and human capital have allowed him to work with thousands of companies around the continent.  Mike helps Protocol Health clients see benefits as the foundational element in their own talent strategies.  He consults with clients to assist them in leveraging their benefits in alignment with their culture and opportunities to be best positioned as the employer of choice in their field.  He also helps client HR teams develop strategies and messaging to more effectively recruit.

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Sr. Benefits Consultant, Group Advocate

Doree Cornett

The daughter of a primary care physician, Doree grew up in healthcare.  For more than two decades, she worked as a healthcare administrator, learning to speak the language that exists "behind the glass" in the healthcare industry.  Today, as a consultant and advocate with Protocol Health, she puts her background, education and experience to work by providing plan members with a caring and knowledgable voice that spans the gaps between provider venues of care, insurance carriers, and the member's plan design.  Doree is a powerful advocate for both your organization and your team.

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Account Manager

Julia Marcellina

Julia is both our client accounts liaison and our social media director.  She brings extensive experience in client services and hospitality, as well as web design and insurance marketing.  Julia began her journey into the insurance world as a benefits verification specialist, and has since worked her way up in the firm.  Today, she serves in a variety of roles, including execution of the long term planning and vision casting for Protocol Health.

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Account Executive

Chabelis "Chevy" Sweet

Chevy is your first point of contact and serves as your plan members' guide to solutions, regardless of the service concern.  After spending more than 5 years managing personnel, Chevy brought her problem-solving skills to Protocol Health, and has earned rave reviews for her empathetic patience and disposition with team members across the network.  You'll love her old fashioned work ethic and true grit.  Her brand of service and can-do attitude are a great asset to both our firm and our clients.  

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Quality Control

Michelle Phillips

Michelle ensures that our team is managing service timelines and accomplishing tasks to exceed your expecations.  With more than three decades of experience working with clients in back-office system technology, she specializes in benefits administration and communication.  Adept at communicating administrative platforms to HR and C-Suite leaders, she also excels in one-on-one benefits communication with end users.  She also leads Employee Navigator, our in-house benefits portal, while also heading integration with client technology systems.

GET IN
TOUCH

Thanks for connecting!

We look forward to discussing how Protocol Health can elevate your employee benefits strategy.

235 Maitland Avenue S.

Suite 110A

Maitland, FL 32751

CONTACT
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